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Corey Crossfield

13 Jul, 2009 11:47 PM via

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I think it might have already been addressed but the Youtube stats are not showing up in my account.
Thanks!

1. Support Staff 2 Posted by Band Metrics Support on 14 Jul, 2009 02:13 AM

   

   Hi Corey:

   Thanks for reaching out. Can you please provide a little more detail? For example, what is the YouTube URL you want to track? What is your Band Metrics public url? Is Band Metrics displaying any YouTube data for you?

   As soon as I have this info, I can look in our database. Also, please note, we're presently fixing some bugs in our system so parts of our system are down while we resolve these issues.

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2. Support Staff 3 Posted by Band Metrics Support on 02 Aug, 2009 04:49 PM

   

   Hi Corey:

   We just finished making some changes to the way gather YouTube stats, so this should now be fixed. If you're still encountering an issue. Please open a new ticket and provide detailed information.

   Many thanks!

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