settings page not showing up?
Paolo d'Alessandro
via web
Hey. I just set up a musebin account which we didnt have and wanted to add the info to the settings page but it's not showing up when I click on "settings"
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2 Posted by Jon King on 11 Jul, 2009 01:18 PM
Also having this problem...
Support Staff 3 Posted by Band Metrics Support on 11 Jul, 2009 11:17 PM
Hi Paolo and Jon:
Thanks for reaching out. This is a bug in our settings page that we're actually working on right now. We should have it fixed and rolled out to production by tomorrow.
4 Posted by Paola Zukar on 13 Jul, 2009 06:52 AM
Let me add that also the Analytics page is not showing the correct info. I get a blank page and can't enter my bands' information. I get this message though:
"Band Metrics gathers data from a number of sources using your band profile. Please fill out the band profile below so that we can locate the data for your specific band."
But I can't see any band profile spaces to fill in.
Thank you,
Paola
5 Posted by Jarrett Hines on 13 Jul, 2009 03:22 PM
Hi,
I'm having the same problem where my settings page is blank.
Support Staff 6 Posted by Band Metrics Support on 13 Jul, 2009 03:36 PM
Hi Jarrett:
What OS and Browser are you using?
7 Posted by Jarrett Hines on 13 Jul, 2009 04:18 PM
I'm using firefox 3.5
Jarrett
Jarrett Hines
P: 240.305.5928
On Jul 13, 2009, at 11:37 AM, Band Metrics <no-reply@tenderapp.com>
wrote:
Support Staff 8 Posted by Band Metrics Support on 14 Jul, 2009 03:01 AM
Hi Jarrett:
We're working on this now. Hopefully we'll have it resolved by tomorrow.
Support Staff 9 Posted by Band Metrics Support on 20 Jul, 2009 12:53 AM
All:
We just released an entirely new version of our settings page to resolve several bugs, and it seems to be working quite well, so all of the above issues above should now be fixed. If you encounter a new issue related to the settings page, please create a new ticket and explain the situation in detail.